How to contact us: You can contact us using our station finder.

Our address:

You can send us an email via vehiclehire@halweb.com

Our helplines are open 24 hours to serve you.

FAQs

What payment choice can I use to pay for vehicle hire?

We accept cash payment, credit cards including MasterCard, Visa, American Express, Diners Club, etc., and e-wallet payment systems like PayPal, Neteller, Skrill, etc.

You pay rental at the point of returning our vehicle except when you book online. You can also pay via our online invoice payment page.

Can I change or cancel my vehicle booking?

Changing vehicle booking is at no extra cost provided that you notify 48 hours before your hire period starts. However, this is subject to our terms and conditions. This can be done through your online account with us.

If you decide to cancel your vehicle booking, notify us 48 hours before your scheduled date of booking. You can do this through your online account with us.

Is it possible to check vehicle hiring rates without booking a reservation?

Our vehicle hiring rates and conditions are available on our website. You can also call our customer service representatives through our helplines.

What are my licence requirements?

This is based on your jurisdiction. However, you are required to have held a valid driving licence for at least 12 months.

Is early return permitted?

You can return hired vehicles before the due date and time. This, however, does not guarantee changes in the amount charged.

What documents do I need to present to hire a vehicle?

Driving license and a national identity card or an international passport.

Do I need to deposit before picking up a vehicle?

This is subject to the type of vehicle you intend hiring. However, you might be asked for a deposit of $145 to cover the cost incurred during your rental period should there be any.